
There’s something special about the people who make sure everything clicks into place. The ones who keep the coffee stocked, the calendars organized, and the positive energy flowing. That’s exactly what Agency 29’s newest team member, Shawna Gormican, brings to her role as Office Manager.
We connected with this SUNY Class of ’23 graduate to learn more about her background, her passion for people and process, and what excites her most about joining the Agency 29 team.
What drew you to working with Agency 29?
What drew me to Agency 29 is the authenticity. I believe it’s important, especially when marketing food, beverage, and agriculture, that it is done in a trustworthy way because real people are consuming these products. I see Agency 29 doing just that, marketing in a way that is genuine!
Tell us more about your role as Office Manager, and what you love most about this kind of work.
The role combines organization and communication, which I enjoy. I like being the person who keeps things running smoothly behind the scenes and ensures everyone has what they need to do their best work.
What past roles or experiences especially shaped how you work today?
Before I came to Agency 29, I was an office/marketing manager at a mold mitigation company, Healthy Spaces. I helped set up and facilitate two home show events. We quadrupled our customer estimates (from Show 1 to Show 2), and got 100% ROI from Show 2.
A role that truly shaped me was being a content creator for Buffalo Bleached. I brainstormed, created, and analyzed every video. We even had a viral video, which led to national product sales, and we gained 800 new followers!
What’s one thing you always try to bring to a workplace culture?
I always try to promote positive energy and vibes. I think just a simple smile can go a long way and change someone’s day.
Is there a motto or piece of advice you come back to often?
“If you wake up with a smile on your face, it’ll boost your mood by 10%.” I’ve believed in this mantra since high school, and I will always come back to this!
When you’re not at the computer, where would we find you?
When I am not on my phone or computer, you will find me working out (pilates, walking, or yoga) and hanging out with my family and friends.
Lastly, what’s your go-to coffee (or tea) order — and what snack should we keep stocked at the break station for you?
My go-to coffee order is a Starbucks iced blonde vanilla latte, and if I want tea, I’ll usually do an iced green tea lemonade, sweetened. For snacks, I like pretzel chips and fruit snacks!
With her can-do attitude and contagious smile, Shawna is already proving she’s the glue that keeps our crew running smoothly (and smiling while we do it). Welcome on board, Shawna!